How to Order from Us

There are NO delivery costs and NO set-up or origination charges - everything is included in the advertised price (excluding VAT)

We've made it as easy as possible to order products from us – simply select your product(s) and use the sliding price scale or enquire! – it's that easy!

Step One

You can use the sliding price scale or manually input your required quantity to view your quote under the "Buy or request a quote" section within each product listing.   If you are ordering online then please follow the instructions on each step of the online ordering process. 

Alternatively If you are looking for a different quantity or need something urgently delivered then please us the product question/enquiry form on every product page, or give us a call or e-mail us.

Once we receive your enquiry we will get back to you as soon as possible with a competitive quote and delivery date.

All we ask is that you let us have the following information to help us work out an accurate and competitive quote:

• The quantity of each product that you require
• The number of colours you would like branded on to the product
• The number of positions you would like branded on the product (for example, the barrel and clip of a pen)
• The date you would like the products delivered
• If you already have a design or logo, it would be helpful if you attach a copy of this. If you have any other comments you wish to add please do let us know.

We are determined to be as competitive as possible with our quality products and keen pricing. So, if you receive a like for like quote on a similar product by anyone else, please contact us and we will try our best to match or beat it.

Step Two

Once you have accepted our quote and are ready to order, simply post, fax or e-mail us a purchase order.

Once your order has been received, work on your artwork can begin.

Our studio is PC based and we prefer files in any of the following formats: Adobe Illustrator, Adobe Photoshop, hi-res PDF, EPS, JPEG, TIFF.

If this is not possible, just pop your logo on a fax or e-mail, or post it to us and we will start the artwork, re-drawing your logo, usually FREE of charge! Unfortunately, we are unable to accept artwork which has been created in Microsoft Word (or similar).

See our Artwork FAQ for more information.

Step Three

When your artwork has been completed, we will send you a proof by e-mail, fax or post, together with an artwork approval form.

Please carefully check your logo, colour matches and spelling then sign the sheet to show that you approve the artwork and fax, e-mail or post back to us.

If any amendments that need to be made just let us know and we'll get an updated proof to you.

The sooner you get your approval back to us, the quicker we can get your product into production!